Last Updated: 05/12/2024
1. Introduction
Welcome to Kagwelawa! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app. By using Kagwelawa, you agree to the terms outlined in this policy. The app can be used without creating an account, though some features require account registration.
2. Information We Collect
We collect the following types of information to provide and improve our services:
2.1. Basic Usage (No Account Required)
- Device Information: We collect data about your device, such as the device model, operating system, and unique identifiers.
- Usage Data: Information on how you interact with the app, such as the pages you visit and the time spent on the app.
- Location Data: With your permission, we may collect your location to provide relevant event suggestions.
2.2. Account-Related Information
- Authentication Data: Email address and password for account creation and login.
- Profile Information: User name and phone number, which may be used for communication regarding reservations or account-related matters.
- User Activity: Reservation history, status updates, and place suggestions submitted by users.
2.3. User-Submitted Information
- Event Submissions: If you submit an event, we collect details such as the venue name, event description, images, and your name (if provided).
- Place Suggestions: Information about venues you suggest adding to the platform.
- Communication Information: If you contact us, we may collect your email address and any other information you provide.
2.4. Third-Party Data
- Social Media Content: We scrape publicly available data from Instagram pages to display events and posts related to venues.
3. How We Use Your Information
- Display events and activities near you.
- Process and manage user reservations.
- Improve and personalize your experience with Kagwelawa.
- Moderate and manage user-submitted content.
- Communicate with you about submissions, reservations, updates, or issues.
- Ensure compliance with legal obligations.
User-generated content, including reservation history, status updates, and place suggestions, is automatically deleted after 90 days.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party vendors who assist in maintaining and improving the app.
- Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.
5. Data Security
We use industry-standard measures to protect your data from unauthorized access or misuse. However, no method of transmission or storage is 100% secure. Please contact us if you suspect any breach of your information.
6. Your Choices
- Account Creation: You can use basic features without creating an account. Account creation is optional but required for advanced features like reservations and status updates.
- Location Services: You can disable location permissions through your device settings.
- Data Deletion: You can request the immediate deletion of your account and all associated data by contacting us at Info@techtran.africa. Note that user-generated content is automatically deleted after 90 days regardless of account status.
7. Third-Party Services
Kagwelawa may link to external services like Instagram or Google Maps. Please note that their privacy practices are governed by their own policies, and we encourage you to review them.
8. Children's Privacy
Kagwelawa is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted within the app, and we encourage you to review the policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: Info@techtran.africa